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Making A Purchase
Making a purchase could not be easier.

Online:
Simply browse the stores within the Magical Alley and click the "Buy Now" button by the products you wish to purchase. Once you have finished shopping you will be able to make your payment via PayPal.

By Phone:
We accept credit card payment by MasterCard, Visa, American Express, Switch, Visa Delta, Solo and Maestro cards. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

By Post:
You may make a purchase by post enclosing the order form and a sterling cheque made payable to The Creaky Cauldron and sending them both to us at the below address or by phone using a credit card during office hours. We do not operate credit accounts – all orders are made on a firm order basis and must be prepaid.

Shipping And Handling
All orders leave us safely packaged. If the item is being delivered to an address other than your own - the confirmation / order showing prices will be sent under separate cover to your address.

Items delivered to UK mainland addresses are sent by Royal Mail and you will be advised of the cost at time of paying. If you wish to send items further a field please contact us for shipping costs.

It is rare in our experience for our parcels to be intercepted by Customs. If this does happen, however, you may have to pay local import duties. Certain countries also have restrictions against the import of seeds and plant based produce (this includes some of our Miracle Cures range), if these limitations are likely to apply to your order you will be advised prior to shipping.

Delivery Schedule
We will normally send your order to you straight away - but you should allow up to 14 days for your order to arrive*. If there is any delay we will contact you to notify you of the delay.

Orders placed on Fridays and at weekends may take an extra day. Deliveries to the Highlands, Northern Ireland and other UK islands may also take an additional day.

Tax Charges

All prices are inclusive of VAT (where appropriate). There are no hidden tax charges - what we bill you for is what you pay.

Guarantee
Our business is based on good quality and fair prices. If your item is in any way faulty, we will either refund the value of the item or replace it free of charge if you contact us to arrange return of the original item to us within five days of receipt. Simply contact us for a returns label and authorisation to return. Items returned without a returnslabel and authorisation will not be replaced or refunded. This is in addition to your statutory rights.

Trademarks & Copyright
All items are copyright © Seek The Magic Org.

Porta Pagan, Real Magic, Black Box Magic, Gypsy Magic, Fairy Magic, Angel Magic, Celtic Tree Magic, Zodiac Magic are trademarks of Seek The Magic Org ® 1997/1998/1999/2000/2001/2002/2003/2004/2005/2006/2007/208/2009/2010

Cautions:
Always read and follow the instructions on the label.Due to the properties of a few of the herbs and essential oils contained within a small selection of our product range, we strongly urge you to not use if pregnant or if you suspect you may be. You must take all due care with the flames that you create and never leave burning candles, spell papers, charcoal discs or incense unattended. Keep out of reach of children and pets – these are not a toy and should not be given to children*. Stop use immediately if an allergic reaction occurs to any ingredient.

* Children may use the products with adult supervision at your own discretion. The Children’s Dream Pillow is suitable to leave with a child in bed ~ however we recommend that it is put inside the pillowcase and not left for the child to accidentally tear apart.