mainimage_small.JPG

Disabled Access

Home | Disabled Access | About Us | Our Green Credentials | Our Charity Of The Year | Our Education Programme | Contact Us | The Henley Street Theatre | News & In The Media

We want everyone to enjoy as much as possible within the museum. We have a "Welcome All" policy and we look forward to welcoming guests who have a disability, together with their necessary companion. We are keen to promote access to as many areas as possible and for our guests with disabilities to gain as full an experience as possible within the constraints that a listed building allows.

We also promote that guests with disabilities and their necessary companion are treated with respect and in a manner conducive to their needs. It is our wish to ensure that all our guests including those with disabilities receive the same standard of service.

However, some parts within the building have restricted access for safety reasons. Please ensure you receive a copy of our guide for guests with disabilities called "Enjoy Your Day".

Number 21 Henley Street is over 450 years old and is ranged over three floors which means sadly that access is limited to the ground floor for those with decreased mobility.

The building has uneven floors, steep and narrow stairways, and on the top floor low doorways which may be difficult for some of our customers.  If you are unable to manage stairs, access to the ground floor part of the museum is available free of charge.  We are currently working on a video virtual tour that will be displayed there.

For customers with reduced seeing ability, we have a large print version of our guidebook along with (at weekends) the chance to have a guide accompany you to tell you about the exhibits.

Access to the ground floor from te street is via a very small step downwards that is clearly marked - if you need assistance, you only have to ask.....

01789 290969 option 1 for disabled access information.

DISABLED DRIVERS - There are a number of free bays immediately outside the building for disabled drivers. No Charge for drivers displaying Disabled Badge in all Council Car Parks. Two hours free parking allowed on double yellow lines provided clock and disabled sticker are displayed. No time limit on single yellow line parking provided clock and disabled sticker are displayed, and that an obstruction is not caused.

The Disability Discrimination Act 1995

A person shall be regarded as disabled if they have a physical or mental impairment which has substantial long-term adverse effects on their ability to carry out normal day to day activities. Substantial being more than minor or trivial. Long term being that the impairment must have been there for more than 12 months or likely to last at least 12 months.

Individual guests with disabilities and their necessary companions will be given half price admission to the museum on request.

© 2008 Seek the Magic ~ All rights reserved.
Seek The Magic Org Ltd., The Creaky Cauldron, 21 Henley Street, Stratford upon Avon, England CV37 6QW
Telephone: 01789 290969